The other day my bank account was looking a little sad. Ok very sad.
I decided to cheer it up a little by stopping a couple of reoccurring bill payments that I've set up. I like to be on top of all bills so I pay some money on almost every bill that we have (the ones that allow it) fortnightly so that when the actual bill arrives we owe little or nothing on it!! Huzzah!
I digress from the story...
So some bills are well in advance so I log into internet banking to "skip" them this fortnight.
Now Mr Hausfrau and I have a joint bank account but the bill payments are set up on his internet banking login.
While logged in something went wrong and I couldn't see if the bills were skipped.
I rang the bank. Even though it's my bank account too she couldn't talk to me about it as the payments are on Mr Hausfrau's log in.
Mr Hausfrau came home from work and I rang the bank again. Mr Hausfrau had her on loud speaker with the laptop in front of him
Bank lady - Can I please confirm your name and date of birth
Mr Hausfrau - Mr Hausfrau and blah blah blah
Bank lady - Can I have your internet password
Mr Hausfrau - blah blah blah
Mr Hausfrau then explains the situation.
The bank lady tells him that he can see that online and explains how but says she'll check anyway.
I start to log on to check what she was telling us and we are locked out.
The bank lady hears us talking.
Bank lady - Is that your wife trying to log in on your internet banking?
Mr Hausfrau - yes
Bank lady - That is not allowed. No one is allowed to know your log in details.
Me - I'm just typing for him while he is on the phone.
Bank lady - Am I on loud speaker?
Mr Hausfrau - yes
Bank lady (insert narky voice)- That means your wife has heard our whole conversation and heard me ask you for your password. Your account has been compromised.
WTF? Are you for real lady?
So Mr Hausfrau took her off loud speaker (our phone is loud, I can still hear everything anyway) and the call continues without anymore issues. We have access to our internet banking again and the payments had been skipped. All is well in the world again....
image credit |
So obviously she was only doing her job. The call was probably being recorded and she had to say that. The first lady I spoke to wasn't so narky though!
So I ask you...
Do you know your partners bank details, PIN, passwords etc. etc. etc. or do you keep them "secret" from each other?
Surely I'm not by myself with this? Geez Mr Hausfrau and I even changed our bank card PIN numbers so they're the same so we don't have to remember too many numbers!!
Tell me we're normal!
Or was the bank lady right to chastise us???
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If you've been following me on facebook you may or may not know that I have registered for a
220km bike ride for the Perth Ride to Conquer Cancer in 2013. This is a cause
close to my heart as I have lost some very special people to this horrible
disease. As part of my entry I need to fund raise a minimum of $2500 to take
part in the actual ride. I really hate asking for donations but I've been told
that it's the only way! Do you have a spare $2? Every little bit
helps. All money raised will go directly to support cancer
patients and their families and all donations $2 and over are tax deductible.
Thank you!!